Your Privacy Choices

SmoothSpine respects your right to control how your personal information is used and shared.

This page explains how you can exercise your privacy preferences, including opting out of the “sale” or “sharing” of personal information, limiting the use of sensitive personal data, and submitting privacy requests.

1. Do Not Sell or Share My Personal Information

Under California law, some of our data uses (for example, working with advertising partners who show you relevant offers) may be considered a “sale” or “sharing” of personal information.

You can opt out of this activity at any time. When you do, we will stop using your personal information for cross-context behavioral advertising or data sales.

To opt out:

Click the “Opt-Out Preferences” button below (connect it to your cookie consent or preference center).
Or email us at support@smoothspine.com with the subject line “Do Not Sell or Share My Personal Information.”
You may also send a written request to our privacy team at:

SmoothSpine Privacy Team  
Peak Reach B.V. 
[Re: Privacy Compliance Officer] 
Parelgras, 3206RG Spijkenisse, Netherlands  
Email: support@smoothspine.com

If you use a browser that supports Global Privacy Control (GPC), we automatically treat that signal as an opt-out request for that browser.

2. Limit the Use of Sensitive Personal Information

You have the right to request that we limit our use of any sensitive personal information (for example, precise location, health information, or payment data) to only what is necessary to provide requested services.

To make this request, email support@smoothspine.com with the subject “Limit Use of Sensitive Personal Information.”

3. Access, Delete, or Correct Your Information

You may request to:

Access the categories or specific pieces of personal information we hold about you.
Delete your information (subject to certain exceptions, such as transaction records).
Correct inaccurate personal data.

To exercise these rights, email us at support@smoothspine.com or fill out our online request form (link to be added when live).

We will verify your request using information associated with your account or order history.

You may also designate an authorized agent to submit a request on your behalf.

4. Cookie and Tracking Preferences

We use cookies and similar technologies to improve your experience and analyze website performance.

You can adjust your preferences any time by selecting Cookie Settings in our site footer or via your browser’s privacy controls.

If you reject non-essential cookies, we will honor that choice. Your browsing experience may be limited, but essential site functionality will remain available.

5. Verification and Response Time

For your security, we will verify all requests before processing.

We aim to respond within 45 days, or up to 90 days if additional time is needed.

You will never be discriminated against for exercising your privacy rights.

6. Questions or Appeals

If you have questions about your privacy rights or disagree with how we handled a request, email our privacy team at support@smoothspine.com with “Privacy Appeal” in the subject line.

7. Updates to This Notice

We may update this page to reflect changes in privacy laws or our practices.

The “Last Updated” date below will always tell you the current version.

Last Updated: 1st of January 2020